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Our
Expertise

We work across every dimension of healthcare quality, governance and strategy.

 

Whether you need quick specialist input or a more comprehensive programme of work - we have the right person and the right approach - whatever your challenge. 

 

Not a consulting firm, we are a curated team of senior practitioners who have actually done this work, in hospital, health insurers and health systems across the UK and internationally. It means all our work is delivered by named individuals with the relevant real-world experience.

Quality, Improvement & Pathway Review

We design and deliver quality improvement programmes that create lasting change, reducing dependency on consultants. From initial benchmarking of performance through to a full QI framework design, pathway redesign and clinical audit

  • QI framework design and implementation

  • Benchmarking and gap analysis

  • Clinical pathway review and redesign

  • Quality improvement strategy and capability building

  • Audit strategy and programme management

Clinical Governance & Regulatory Readiness

From CQC preparation to JCI accreditation, we help organisations build the governance infrastructure to manage risk and sustain clinical safety, whilst building the capability to maintain it moving forward

  • CQC and JCI accreditation readiness

  • Policy, procedure and protocol development

  • Risk management and governance frameworks

  • Incident management and root cause analysis

  • Patient safety culture development

Commercial, Clinical Strategy & Growth

Whether you are expanding a service line, trying to understand your commercial model, building a business case for new equipment or entering a new market we provide the clinical and commercial strategy to make the case and deliver the plan. 

  • Business case or commercial model design and development

  • New service line development

  • Self-pay and insured market strategy and value proposition

  • Market entry and competitor analysis

  • Investment readiness

Clinical Advisory & Medical Direction

For organisations that need senior clinical leadership without a full-time commitment, our Virtual Medical Director service provides medical input and governance oversight on a defined, affordable basis

  • Virtual Medical Director and Clinical Director services

  • Specialist clinical opinions

  • Clinical advisory panels and key committee

  • Chronic disease management and population health programmes

  • Clinical quality assessment 

Data, Analytics & Digital 

Making data actionable is one of the biggest barriers to improvement in healthcare. We help organisations build the analytical capability to understand their performance and use technology, including AI, safely and effectively

  • Performance dashboards and data visualisation

  • Digital strategy and transformation

  • Demand and capacity modelling, performance insight

  • AI adoption advisory and governance 

  • Forecasting and workforce modelling

OD, Culture
& Governance

Improvement only sticks when the organisation has the capability and confidence to sustain it. We build leadership capability, help develop culture and support board-level governance to ensure lasting change. 

  • Leadership and board development 

  • Change management programmes

  • Building QI culture

  • Strategy co-design

  • Coaching and mentoring

Need a smaller starting point?

MicroConsult from NewCourse Healthcare offers the same senior expertise in shorter, clearly priced engagements. Starting from a single advisory hour to a defined bundle of support with no complex contract and no long-term commitment.

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