Quality Improvement

Building capability and confidence
to drive change

Starting by understanding you as an organisation, “Fundamentals” builds capacity and capability within your existing resources through a cyclical approach.

At all stages, feedback from staff, data on performance and review of progress against goals, allows adjustments to the approach to be made and starts preparation for future cycles (of improvement).

We build sustainability into the programme from the start, developing staff and leadership capability and reducing reliance on our support. All efforts focus on strengthening the connections between leadership and staff to develop a positive change culture across the organisation

Please note, this programme can be configured to meet your individual requirement, all the core content below can be run as individual programmes of training or in combination with specific elements as part of a learning programme.

Who is this for?

Core content

Ideal for organisations:

Starting out in improvement
Wanting to build confidence in improvement
Looking to refine their approach to improvement
Wanting to build capacity for improvement
Wanting to engage staff in improvement
Developing their patient safety or improvement culture

Can be applied to:

An individual department or team
Organisational level improvement

Measurement of culture and review of existing infrastructure
Prioritisation of goals and objectives
Building training and capability plan
Developing leadership capability
Training in improvement theory, innovation techniques, analytics and leadership
Learning and engagement strategies
Overcoming barriers and resistance
After action review of progress
Analysis of on-going needs, review of interdependencies and prioritisation of next steps

Organisational resilience & system agility

The best line of defence to an unknown future

A manageable, plannable programme which marshals shared resources in new combinations to address emerging need whilst remaining open to future change

Change is a constant. Organisations that are able to adapt and improve in the light of ever-changing environmental factors, increasing regulation and changing patient demand will be more resilient in their pursuit of high quality patient care.

This programme focuses on the core elements of excellent leadership, the principles and techniques of quality improvement, and intelligent data analytics to help maximise health gain in changing environments. This programme seeks to end potential disconnectedness between management/leadership systems and clinical care.